In short, with respect to personal data received or transferred pursuant we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
You may direct any inquiries or comments related to our compliance to connect [at] pinkychenile [dot] com.
Information We Collect When You Visit our Website(s)
You are free to explore the Website(s) without providing any information about yourself. When you visit the Website(s) or register for any of our Subscription Services, we request that you provide Personal Information about yourself to fulfill your request(s), and we collect Navigational Information.
This refers to any information that you voluntarily submit to us, and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Website(s), and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from Subscription Service providers.
This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, the length of visit and pages viewed.
We collect and process payment information from you when you purchase a book or product from us, including credit cards numbers and billing information, using third party PCI-compliant Subscription Service providers. Except for this, we do not collect Sensitive Information from you.
Information About Children
Although we sell products intended for use with children, the Website(s) are not intended for use by or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at connect [at] pinkychenille [dot] com, so that we may delete the information.
• We Never Sell Personal Information
• We will never sell your Personal Information to any third party.
Use of Personal Information
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party.
In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
Use of Navigational Information
We use Navigational Information to operate and improve the Website(s) and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Website(s)
Customer Testimonials and Comments
We post customer testimonials, reviews, and comments on our Website(s), which may contain Personal Information. We obtain each customer’s consent via email before posting the customer’s name and testimonial.
Use of Credit Card Information
If you give us credit card information, we use it solely to check your financial qualifications, if necessary and collect payment from you. We use a secure third-party Subscription Service provider to manage credit card processing. This Subscription Service provider is not permitted to store, retain, or use the information you provide except for the sole purpose of credit card processing on our behalf.
Subscription Service Providers
We employ other companies and people to provide Subscription Services to visitors to our Website(s,) our customers, and users of the Subscription Service and may need to share your information with them to provide information, products or Subscription Services to you.
Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, supplementing the information you provide us to provide you with better Subscription Service, and providing customer Subscription Service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure to the best of our ability. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Website(s) and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If you have any questions about the security of your Personal Information, you can contact us connect [at] pinkychenille [dot] com.
Social Media Features
Our Website may provide links to other websites. We do not control and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices.
We offer publicly accessible blogs and community forums. Please keep in mind that if you directly disclose any information through our public blogs or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Website if you so request, as described in “Opting Out and Unsubscribing” below.
Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Website and Subscription Service or our other Subscription Services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below. If you provide information to our customers as part of their use of the Subscription Service, our customers decide how long to retain the personal information they collect from you. If a customer terminates its use of the Subscription Service, then we will provide the customer with access to all information stored for the customer by the Subscription Service, including any Personal Information provided by you, for export by the customer according to our agreement with our customer. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Subscription Service.
International Transfer of Information
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Addendale Press LLC on the Website(s) and the Subscription Service. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Website, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Subscription Service or Website you visit. Addendale Press LLC keeps track of the Website and pages you visit within Addendale Press LLC, in order to determine what portion of the Addendale Press LLC Website or Subscription Service is the most popular or most used. This data is used to deliver customized content and promotions within the Website and Subscription Service to customers whose behavior indicates that they are interested in a particular subject area.
We may collect demographic information, such as your ZIP code, age, gender, preferences, interests, and favorites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include your IP address, browser type, domain names, internet Subscription Service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Addendale Press LLC for the operation of the Subscription Service, to maintain the quality of the Subscription Service, and to provide general statistics regarding use of the Addendale Press LLC Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
Third Party Tracking Technologies
Opting Out, Unsubscribing, Reviewing, Correcting and Removing Your Personal Information
Upon request, Addendale Press LLC will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our records
- To opt out of being solicited by Addendale Press LLC or third parties
To exercise any of these rights, please contact us at connect [at] pinkychenille [dot] com or by mail to Addendale Press LLC, PO Box 68689, Portland, Oregon 97268 USA, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken. Do not send sensitive information via email or this website contact forms.
Our Acceptable Use Policy prohibits the use of the Subscription Service to send unsolicited commercial email in violation of applicable laws and requires the inclusion in every email sent using the Subscription Service of an “opt-out” mechanism and other required information. We do not send, transmit, handle, distribute or deliver: (a) unsolicited email (“spam” or “spamming”) in violation of the CAN-SPAM Act or any other law; (b) email to an address obtained via Internet harvesting methods or any surreptitious methods (e.g., scraping or harvesting); (c) email to an address that is incomplete, inaccurate and/or not updated for all applicable opt-out notifications, using best efforts and best practices in the industry.
To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us email us at connect [at] pinkychenille [dot] com, or by sending us postal mail to Addendale Press LLC, PO Box 68689, Portland, Oregon 97268 USA, Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.